After receiving the request, we will process the order quickly and deliver the product to the customer as soon as possible.
1. Scope of Application for Welcom Customers:
To provide maximum benefits and support to customers purchasing automation products, industrial equipment, and more at Welcom’s online store, our company has implemented the following shipping and installation policy for customers:
2. Delivery Time:
This time frame is calculated from when you complete the order registration process. Delivery times are from 8:00 AM to 5:00 PM, Monday to Saturday (excluding public holidays).
The time is approximate and does not account for special circumstances or force majeure (natural disasters, storms, etc.).
3. Responsibility for Goods During Transportation:
We take full responsibility for any damage or loss of goods during shipment to the customer.
Please check the goods carefully upon receipt. If there are any issues with the type, model, quality, or quantity of the goods not matching the order, kindly inform us immediately so we can address the situation promptly.
If there are no issues, please sign for the delivery and make the payment to the delivery staff.
4. Note:
While placing an order on the Welcom.vn website, please ensure that all required information is filled out completely and accurately to help us deliver the products to the correct location as smoothly as possible.
In cases where unclear or false information is provided, and we are unable to contact the customer to verify the order details, we reserve the right to cancel such orders or will not be responsible for any delays or lost shipments.
For more information, please contact:
WELCOM CO., LTD
Phone: +84 909 738 235
Email: welcomtechnology@gmail.com
Website: welcom.vn
Facebook: www.facebook.com/welcom.vn